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Privacy Policy

Last Updated: May 9, 2026

Introduction

Eduwalls ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-tenant SaaS platform, designed for school enrichment infrastructure. By using the platform, you agree to the data practices described in this policy.

1. Information We Collect

We collect information from several categories of users to facilitate our enrichment programs and tutor coordination:

  • Schools and School Administrators: We collect school names, branch locations, academic calendars (terms and holidays), and contact details of administrative staff (names, emails, and phone numbers).
  • Tutors: We collect personal identification (names, emails, phone numbers), professional biographies, educational qualifications, certifications, specialized skills, availability, and emergency contact information. We also track performance ratings and session attendance.
  • Marketing Leads: We collect names, email addresses, and phone numbers from individuals or institutions expressing interest in our services through our website or lead capture forms.
  • Students (Indirectly): While we do not collect direct personal data from students, we process student counts and group names provided by schools to manage enrollment and attendance.
  • Cookies and Usage Data: We automatically collect technical data such as IP addresses, browser types, and usage patterns to optimize platform performance and security.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Provision: To manage schools, branches, and classes, and to facilitate the scheduling of enrichment programs (e.g., Coding, AI, Arts).
  • Tutor Coordination: To match qualified tutors with specific school programs based on specializations, age groups, and school tiers.
  • Operational Management: To process tutor replacements, manage approval workflows, and track attendance.
  • Communication: To send system notifications, schedule updates, and respond to inquiries from schools and tutors.
  • Analytics and Reporting: To generate performance reports for schools and internal platform health metrics.
  • Marketing: To provide updates on our services to prospective leads (subject to opt-out rights).

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Inter-tenant Coordination: Specific tutor data is shared with assigned schools to facilitate program delivery.
  • Third-Party Service Providers: Cloud hosting, email delivery services, and analytics providers who assist in platform operations.
  • Legal Compliance: When required by law or to protect the rights and safety of Eduwalls, our users, or the public.

4. Data Security

We implement robust technical and organizational measures to ensure data isolation between school tenants. This includes encryption of data in transit and at rest, and role-based access controls (RBAC) to limit data visibility to authorized users only.

5. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Users may request the deletion of their data, subject to contractual and regulatory requirements.

6. Your Rights

Depending on your jurisdiction (including the Nigeria Data Protection Regulation - NDPR), you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the details provided below.

7. Cookies Policy

Our platform uses cookies to maintain session states and improve user experience. You can manage cookie preferences through your browser settings, though some features may be limited if cookies are disabled.

8. Contact Us

For any privacy-related inquiries, please contact:

Eduwalls Africa
17, Oremeta Street, Ikeja, Lagos
Phone: +234 808 082 6548
Email: tutor@myeduwalls.com